Brooklyn Ash

Processing Time
Each pair of our shoes is handcrafted to order, which takes approximately 3 to 4 weeks for production and delivery. We appreciate your patience as our skilled artisans meticulously craft your footwear to ensure the highest quality and craftsmanship.

Shipping Rates & Delivery Time
We offer free standard shipping on orders over $50 within the contiguous U.S. For orders under $50, shipping rates will be calculated at checkout.

Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor the delivery status of your package.

Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.

Lost or Stolen Packages
Cobcuts is not responsible for lost or stolen packages once they are marked as delivered. If you experience any issues, please contact us, and we will assist in resolving the problem with the shipping carrier.

Delays
While we strive to meet delivery estimates, shipping times may be affected by factors beyond our control, such as weather or carrier delays. In such cases, we will work to provide updates and resolve the issue.

For any questions or concerns about shipping, feel free to contact our customer service team.